Category: Leadership Development

Why is Accountability So Hard?
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Why is Accountability So Hard?

What is the number one frustration for people managers?  In my coaching work, I hear repeatedly that it is getting people to do what we expect them to do.  Whether it is how they prioritize, the process they use to get results or the actual tasks they do, I repeatedly hear folks sigh, “If I...

Power Tools at Work
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Power Tools at Work

I am passionate about creating fabulous work environments; ones that are highly productive, mission-focused, energizing, inclusive and innovative. What words would you add to that list? We spend so much of our waking hours at work, shouldn’t it be a place that energizes us instead of drains us? I don’t mind going home from work...

Lessons Learned
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Lessons Learned

As we approach the end of the year, it is a wonderful time to reflect and take stock on what we’ve learned. Some learnings are easy, many come through unexpected challenges.  We’ve asked our consultant team to share some of the lessons that have emerged for them this year, and hope they provide you with...

Reflections on Being of Service: Leadership Summit 2017
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Reflections on Being of Service: Leadership Summit 2017

Thunderbird Leadership held its 11th Leadership Summit on Friday, November 10th. When the planning team convened, they discussed its proximity to Veterans Day and we were all taken by the notion of service. What does service mean? How do we serve? Who benefits? The day evolved into exploring notions of service, mercy and compassion…recognizing potential...

Warriors for the Human Spirit
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Warriors for the Human Spirit

I had the pleasure of participating in the planning and presentation of a Leadership Intensive for Nurse Leaders October 19-21. The attendees arrived on a Thursday evening, weary from their work week and a bit uncomfortable in a new environment with strangers. We did our best to help them feel comfortable and pampered in a...

The Heart of a Good Story: from Information to Meaning
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The Heart of a Good Story: from Information to Meaning

When you reach for the newspaper or your favorite newsfeed, do you feel overwhelmed with data, facts and figures, and have trouble making sense of the information out there? I do. For me it’s like swimming in lukewarm chicken soup hoping for a noodle of something to hang onto to tell me where I am....

Being of Service – the Stories That Inspire
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Being of Service – the Stories That Inspire

On the Friday of Veteran’s Day Weekend, Thunderbird Leadership will be hosting its 11th Annual Leadership Summit. The notion of service logically emerged as the theme. When we see folks in the military, we thank them for their service…they relinquish the many privileges that most of us take for granted to serve a greater good....

The High Wire Act in Healthcare
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The High Wire Act in Healthcare

In last month’s blog post, and from a consumer’s point of view, I explored concerns with disparities in healthcare based on our social identities. I am a layperson whose work and life brushes up to the healthcare industry. More and more of my work seems to be in these borderlands – exploring effectiveness, connections and...

What Difference Does It Make?
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What Difference Does It Make?

On Christmas Day a few years ago, while juggling suitcases at the airport, I hooked one on a pole, tripped over the wheel, and went skidding across the floor in my best belly flop position. It was quite dramatic. In addition to the acute embarrassment, I had a fabulous rug burn on my hand and...