Privacy Policy
Thunderbird Leadership Consulting
Privacy Policy
Effective Date: October 1, 2025
Thunderbird Leadership Consulting (“Thunderbird,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our website, client resource portal, services, and marketing, including information collected through LinkedIn Lead Gen Forms.
1. Information We Collect
We may collect the following types of information:
- Personal Information you provide directly (e.g., name, email address, phone number, job title, company, billing information).
- Professional Information shared through LinkedIn Lead Gen Forms or when signing up for programs.
- Portal & Course Information if you create an account on our LearnWorlds platform, including login credentials, course progress, purchases, and related activity.
- Payment Information (processed securely through third-party payment providers; we do not store full credit card details).
- Website & Usage Data, such as IP address, browser type, device information, and interactions with our site and portal, collected via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Deliver leadership development, consulting services, and digital courses.
- Provide access to our LearnWorlds client resource portal, including account setup, course participation, and purchase history.
- Process transactions and manage billing.
- Respond to inquiries and provide customer support.
- Share relevant leadership insights, events, and resources.
- Communicate about services or products that may interest you.
- Improve our website, portal, and overall user experience.
- Communicate about services, events, or products that may interest you through email marketing platforms such as Mailchimp.
- Comply with legal obligations.
We do not sell your personal information.
3. How We Share Information
We may share information with:
- Service Providers that support our business operations (e.g., LearnWorlds, payment processors, email platforms, CRM, analytics tools).
- Partners when delivering joint programs, but only with your consent or knowledge.
- Marketing & Email Service Providers (e.g., Mailchimp) that manage communications and campaigns on our behalf.
- Legal/Regulatory Authorities when required to comply with law or protect our rights.
4. Data Security & Retention
We take reasonable administrative, technical, and physical measures to protect your information.
- Portal and course access is managed via LearnWorlds, which maintains its own data protection standards.
- We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
5. Your Rights (GDPR, CCPA & Global Compliance)
Depending on your location, you may have additional rights:
General Rights (all users):
- Access, correct, or delete your personal information.
- Opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.
- Manage cookie preferences through your browser.
GDPR Rights (EU & UK users):
- Right to data portability (receive your data in a structured, commonly used format).
- Right to restrict processing of your data.
- Right to withdraw consent at any time.
- Right to lodge a complaint with your local supervisory authority.
CCPA/CPRA Rights (California residents):
- Right to know what personal information we collect, use, and disclose.
- Right to request deletion of your personal information.
- Right to opt out of the “sale” or “sharing” of personal information (we do not sell your data).
- Right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact us at the information below.
6. LinkedIn Lead Gen Forms
When you provide information through LinkedIn Lead Gen Forms:
- The data you share is transferred to us by LinkedIn according to their Privacy Policy.
- We use this data only for the purposes described in this Policy.
7. Third-Party Links
Our website and portal may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our services are not directed to individuals under 16, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us:
Thunderbird Leadership Consulting
Email: rhonda@thunderbirdleadership.com
Phone: 469-579-1788
Address: 3514 N Power Rd Suite 101 Mesa, Arizona 85215 USA
