Privacy Policy

Thunderbird Leadership Consulting
Privacy Policy

Effective Date: December 15, 2025

Thunderbird Leadership Consulting (“Thunderbird,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our website, client resource portal, services, and marketing, including information collected through LinkedIn Lead Gen Forms.

1. Information We Collect

We may collect the following types of information:

  • Personal Information you provide directly (e.g., name, email address, phone number, job title, company, billing information).
  • Professional Information shared through LinkedIn Lead Gen Forms or when signing up for programs.
  • Portal & Course Information if you create an account on our LearnWorlds platform, including login credentials, course progress, purchases, and related activity.
  • Payment Information (processed securely through third-party payment providers; we do not store full credit card details).
  • Website & Usage Data, such as IP address, browser type, device information, and interactions with our site and portal, collected via cookies and analytics tools.
  • Marketing & Email Activity, including open rates and click data collected through email service providers such as Mailchimp.
  • Analytics Tracking, including data collected through Google Analytics, such as anonymized IP address, device type, pages visited, time on site, and referring sources.

2. How We Use Your Information

We use your information to:

  • Deliver leadership development, consulting services, and digital courses.
  • Provide access to our LearnWorlds client resource portal, including account setup, course participation, and purchase history.
  • Process transactions and manage billing.
  • Respond to inquiries and provide customer support.
  • Share relevant leadership insights, events, and resources.
  • Communicate about services, events, or products that may interest you through email marketing platforms such as Mailchimp.
  • Improve our website, portal, and overall user experience.
  • Comply with legal obligations.
  • Analyze website performance using Google Analytics and other analytics tools.

We do not sell your personal information.

3. How We Share Information

We may share information with:

  • Service Providers that support our business operations (e.g., LearnWorlds, payment processors, email platforms, CRM, analytics tools).
  • Partners when delivering joint programs, but only with your consent or knowledge.
  • Marketing & Email Service Providers (e.g., Mailchimp) that manage communications and campaigns on our behalf.
  • Legal/Regulatory Authorities when required to comply with law or protect our rights.

4. Data Security & Retention

We take reasonable administrative, technical, and physical measures to protect your information.

  • Portal and course access is managed via LearnWorlds, which maintains its own data protection standards.
  • We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
  • Data collected via Google Analytics is stored according to Google’s analytics retention settings.

5. Cookies, Analytics & Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze performance, and support marketing efforts.

This includes the use of:

  • Google Analytics, which collects data such as device type, anonymized IP address, pages visited, and time spent on the site.
  • Cookie and tracking technologies used by LearnWorlds for portal functionality and course analytics.
  • Marketing pixels used by Mailchimp or other platforms for email engagement tracking.

Users may manage cookie preferences through our cookie banner or browser settings.
You may opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout

6. Your Rights (GDPR, CCPA & Global Compliance)

Depending on your location, you may have additional rights:

General Rights (all users):

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.
  • Manage cookie preferences through your browser.

GDPR Rights (EU & UK users):

  • Access your personal data.
  • Request correction or deletion.
  • Restrict processing.
  • Request portability of your data.
  • Withdraw consent at any time.
  • Lodge a complaint with a supervisory authority.

CCPA/CPRA Rights (California residents):

  • Right to know what personal information we collect, use, and disclose.
  • Right to request deletion of your personal information.
  • Right to opt out of the “sale” or “sharing” of personal information (we do not sell your data).
  • Right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us at the information below.

7. LinkedIn Lead Gen Forms

When you provide information through LinkedIn Lead Gen Forms:

  • The data you share is transferred to us by LinkedIn according to their Privacy Policy.
  • We use this data only for the purposes described in this Policy.
  • We do not sell or share this information for unrelated purposes.

8. LearnWorlds Client Resource Portal

If you create an account in our LearnWorlds portal:

  • We collect information needed to provide course access, track progress, and process purchases.
  • LearnWorlds acts as a data processor under applicable laws and maintains its own privacy and data protection standards.
  • You may request deletion of your account at any time.

9. Third-Party Links

Our website and portal may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our services are not directed to individuals under 16, and we do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

Thunderbird Leadership Consulting
Email: rhonda@thunderbirdleadership.com
Phone: 408-328-3368
Address: 3514 N Power Rd Suite 101 Mesa, Arizona 85215 USA