Tip of the Month

Appreciative Inquiry and the Individual

You don’t have to be an expert to use the model of Appreciative Inquiry (AI) at work, and at home, and in one-to-one situations as well as groups. AI is based on 4 processes that build, or rebuild, systems around what works well, rather than what needs to be fixed. AI is different from a problem-solving approach. Imagine a scenario with an employee who is frustrated with a less-than-satisfactory relationship with a co-worker, someone he used to get along with really well. You might have these questions in your back pocket the next time you meet.

1) “When things were going well with your co-worker, how would you describe your relationship? What was happening with the two of you? When was the relationship the best?”

2) “How would you describe the relationship you want to have with your co-worker, ALL the time?”

3) “What are some ideas for building on the positive ‘old’ relationship you had? Do you need to make some one-on-one time? Engage him in conversation about the times you worked so well together? Find out what he thinks about a positive future? Get some ideas from him?”

4) “How do those ideas rank in priority? Which idea is the first one you think you should try? When are you going to try it?”

While AI has its most common applications in systems and organizations, it is a most useful technique with individuals as well.

For more information about Appreciative Inquiry:

check out this resource: Link | take a look at this blog: (link to a blog) | contact Amy Steinbinder