Architects of the Future Program

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Thursday, October 19, 2017

5pm: Welcome Reception
6pm: Dinner
7pm: Keynote Address: The Nurse Executive as Architect of the Future

Larry Volkmar, RN, MBA, FACHE
Managing Director, Claro Healthcare

Larry Volkmar is a Managing Director in the Performance Improvement practice of The Claro Group. He has over 30 years of experience as an executive healthcare leader with expertise in operations, strategic planning and physician relations in academic, teaching and community medical centers. Larry was most recently CEO of a large teaching, quaternary Magnet Hospital in the Southwest and has served as President of a Medical Center, CNO and VP of Operations.

This session is designed to help the participant:

  • Describe the current disruptors in healthcare that require executives to transform themselves into architects of change.
  • Identify the factors that are required to successfully change systems and models of care.
  • Describe the characteristics of executives who thrive in a disruptive marketplace and successfully lead changes that enhance the organization’s clinical care, culture and operations.

Friday, October 20, 2017

8am: Breakfast
8:20am: Healthcare Megatrends

Amy Steinbinder, PhD, RN, NE-BC
Managing Partner, Thunderbird Leadership Consulting

Amy Steinbinder has 35 years of experience leading healthcare organizations. She facilitates large-scale change, cycles of innovation and cultural transformation using complex adaptive systems, appreciative inquiry and positive deviance principles.  Amy coaches executives, physicians and all levels of leadership.  She partners with organizations on the magnet journey and has assisted all her clients to achieve initial designation and/or redesignation.


This session is designed to help the participant:

  • Identify underlying trends that impact healthcare delivery today
  • Identify a connection to a current dilemma in your own organization
8:50am: Embracing Disruption: Reframing the Healthcare Business

Kathy Scott, RN, PhD, FACHE
President & CEO, Kathy A. Scott & Associates

Kathy A. Scott, R.N., PhD, FACHE has served in the capacity of CNO, COO and Chief Integration Officer for several health systems where she has designed, implemented and managed wide-scale change utilizing a high-reliability systems framework. Through this approach, Dr. Scott works with leaders and teams to transform traditional clinical and business models to innovative models that promote value-based care and clinical integration across the care continuum.


This session is designed to help the participant:

  • Identify the 8 lenses of the Systems Transformation Framework and the key principles of each frame that guide the work of innovation planning and implementation.
  • Discuss how nursing leaders can contribute to their organization’s transformation utilizing the framework — from strategy development to execution.
  • Utilize a case study approach to identify best practices, opportunities and gaps using the framework as the reference when implementing innovative change and improving performance.
10:20am: Break
10:40am: Value Based Care and Big Data

Joan Moss, RN, MSN
Senior Vice President, CNO, Sg2

Joan Moss is the senior leader of Sg2’s Performance Strategy research, working with client executive leaders to improve growth and performance across the care continuum. She also oversees research in strategic planning for community and post-acute care services and is an authority on the industry shift toward a consumer-driven market and the evolving health care consumer. Joan is the company’s chief nursing officer, a and senior leader on consulting engagements.


This session is designed to help the participant:

  • Define Value Based Care and review key trends that are driving organizations to respond to changing market, consumer and payment dynamics.
  • Define Big Data and how it can influence organizational decision making and prioritization.
  • Discuss how nursing leaders can contribute to their organization’s transformation– from strategy development to execution.
  • Illustrate thru leading practice examples how progressive organizations are changing structure(s), performance, roles/responsibilities and ultimately culture to meet the opportunities of value based care.
12:10pm: Lunch
12:45pm: Population Health Management

Quanna Batiste, DNP, HCSM, RN, NEA-BC
CNO, Ambulatory Care, UCLA Health

Dr. Quanna Batiste oversees nursing care at more than 180 ambulatory clinics. Focused on the effectiveness and competency of the RN in the Ambulatory Care setting, she has been instrumental in constructing strategic plans and infrastructure for Ambulatory Nursing within the UCLA health system. Batiste began at UCLA Health as Director of Nursing Ambulatory Care and previously was with Ochsner Health System, New Orleans, Louisiana.

This session is designed to help the participant:

  • Verbalize the unique role of nurse executives or nurse leaders related to Population Health including the impact on the organization, nurses and patients.
  • Describe how nurse leaders can lead Transitions of Care efforts within an integrated health network.
  • Identify practical solutions for engaging clinical staff in addressing risk-based population health metrics and strategy for scaling up best practices.
2:30pm: 1:1 Executive Coaching Intensive OR Individual Project Plan Development
3:40pm: 1:1 Executive Coaching Intensive OR Individual Project Plan Development
6pm: Dinner on your own

Saturday, October 21, 2017

8am: Breakfast
8:30am: Empowerment Through Technology: Implications for Patients and Care Teams

Christine Bessler, BA, PMP
Senior Vice President, Aurora Health Care

Christine Bessler leverages her many years in healthcare and technology to innovate solutions on behalf of patients and associated partners of Aurora. Previously, she was the Chief Information Officer and Vice President of Information Technology at ProHealth Care and has developed accredited courses on the topics of innovation in technology, change management, as well as portfolio and project management.  She is a certified change agent and Project Management Professional (PMP).

This session is designed to help the participant:

  • Describe the high demand for innovation directed at health systems; identify ways in which to enable these innovations (to be more agile); discern which innovations are most likely to be successfully implemented and improve outcomes.
  • Verbalize how a compelling vision drives the decision-making process for innovation, as well as how important the governance process is (including accountability from nursing leaders).
  • Identify the responsibilities of nursing leaders in the innovation cycle and the impact on patients and care-teams at the point of service.
10am: Break
10:20am: The Game Changer: Being a Transformer

Katie Owens, MHA, CPXP
President, Healthcare Experience Foundation

Katie Owens is the President of the Healthcare Experience Foundation. She takes bold steps to assure that every organization has access to resources for engaging patients and developing their workforce to achieve results. She is innovating new ways to deliver the best in patient-centered care and has influenced hundreds of organizations and thousands of leaders to equip their cultures and instill competencies that create environments of person-centered excellence.


This session is designed to help the participant:

  • Describe the necessity of innovation today and the leader’s role in driving transformation.
  • Develop and apply innovation competencies and techniques.
  • Discuss 5 learnings to cultivate an innovative environment in your organization from the C-Suite to the bedside.
12:10pm: Lunch
1pm: The Critical Role of Nurse Executive: Getting it Right

Colleen Hallberg, RN, MSN

Colleen Hallberg, RN, MSN has been a Nurse Educator and Leader as a Nursing Director, Nursing Executive, Chief Executive Officer and Consultant. Colleen’s special interest is in engagement, empowerment and developing transformational leaders – she helps individuals and groups work to achieve exceptional standards and realize individual potential. Her practical and values-based approach to working with others has impacted front line and executive leaders in multiple settings.

This session is designed to help the participant:

  • Describe the essential executive competencies of executive presence, advocacy, mining the gap, resilience, and engagement within the context of a disruptive environment.
  • Apply the executive competencies, using a case study format, to a disruptive organizational situation, which tests the skills of a healthcare executive.
  • Apply and discuss the usefulness of the executive competencies to one’s own professional setting.

2:45pm: Finalize Draft Project Plan
3:45pm: Presentations to Colleagues
5:15pm: Summary, Evaluation and Next Steps
5:30pm: Leadership Intensive Concludes