    |
 |
    |
|
LEADING THOUGHTS Part of the way Thunderbird Leadership Consulting adds value to clients is by being well-versed on the most thought-provoking business topics, practices and theories of today and tomorrow. We have compiled some of the best resources and links for your reference below. Check back frequently for updates including some of our own thought pieces! Change
Duck, J.D. (2001). The change monster: the human forces that fuel or foil corporate transformation and change. Crown Publishers. Johnson, S. (1998). Who moved my cheese. G.P. Putnam’s Sons Kotter, J.P. et al. (2006). Our iceberg is melting: changing and succeeding under any conditions. St. Martin's Press. Kotter, J.P. & Cohen, D.S. (2002). The heart of change. Harvard Business School Press.
Kotter, J.P. (1996). Leading change. Harvard Business School Press. Kriegel, R. & Brandt, D. (1996). Sacred cows make the best burgers: paradigm-busting strategies for developing change-ready people and organization. WarnerBooks. Watkins K.E. & Marsick, V. J. (1993). Sculpting the learning organization. Jossey-Bass. Conflict/Difficult People Brinkman, R., Kirschner, R. (1994). Dealing with people you can't stand. McGraw-Hill. Crowe, S. (1999). Since strangling isn't an option. Penguin Putnam Inc. Goldman, D. (1995). Emotional intelligence: why it can matter more than IQ. Bantam Books. Fisher, R. and Ury, W. (1991). Getting to yes: negotiating agreement without giving in. Penguin Books. Hiam, A. (1999). Dealing with conflict. HRD Press. Langer, E (1990). Mindfulness. Perseus Publishing. Lamberton, L & Minor-Evans, L. (2002). Human relations: strategies for success. Glencoe McGraw-Hill. Patterson, Grenny, McMillan and Switzler (2005). Crucial confrontations. McGraw-Hill. Patterson, Grenny, McMillan and Switzler (2002). Crucial conversations. McGraw-Hill. Pickering, P. (2000). How to manage conflict. Career Press: National Press Publications. Weisinger, H. (2000). Emotional intelligence at work. Jossey-Bass. Ury, W (1991). Getting past no: negotiating with difficult people. Bantam. Facilitation McCain, D.V. and Tobey, D.D. (2004). Facilitation basics. ASTD Press. Rees, F. (1991). How to lead work teams: facilitation skills. Pfeiffer & Company. Schwartz, R. (2002). The skilled facilitator. Jossey-Bass. Stanfield, R.B. (2000). The art of focused conversation: 100 ways to access group wisdom in the workplace. New Society Publishing.
Business Balls- free resources for the ethical development of people, businesses and organizations. Institute for Cultural Affairs- a training and facilitation resource
International Association of Facilitators
Leadership and Management Aburdene, P. (2005). Megatrends 2010: the rise of conscious capitalism. Hampton Roads Publishing Compay. Blanchard, K. and Miller, M. (2007). The secret: what good leaders know-and do. Berrett-Koehler. Blanchard, K. (2006). Leading at a higher level. FT Press. Buckingham, M. (2007). Go put your strengths to work: 6 powerful steps to achieve outstanding performance. Free Press. Buckingham, M. (2005). The one thing you need to know. Simon and Shuster.
Buckingham, M. and Clifton, D. (2001). Now, discover your strengths. Free Press.
Buckingham, M. and Coffman, C. (1999). First break all the rules. Simon and Shuster.
Collins. J. (2005). Good to great and the social sectors. Jim Collins, (publisher).
Collins, J. (2001). From good to great, HarperCollins. Cooperrider, D.L. and Whitney, D. (1999). Collaborating for change: appreciative inquiry. Berrett-Koehler. Covey, M.R. (2006). The speed of trust: the one thing that changes everything. Free Press. Gladwell, M. (2005). Blink: the power of thinking without thinking. Little, Brown.
Gladwell, M. (2000). The tippng point. Little, Brown. Kouzes, J. and Posner, B. (2002). The leadership challenge. Jossey-Bass. Miller, J. (2004). QBQ: the question behind the question. GP Putnam's Sons. Rath, T. (2006). Vital friends: the people you can't afford to live without. Gallup Press. Rath, T. and Clifton, D.O. (2004). How full is your bucket.. positive strategies for work and life. Gallup Press.
Thatchenkery, T. and Metzker, C. (2006). Appreciative intelligence: seeing the mighty oak in the acorn. Berrett-Koehler. Wagner, R. and Harter, J.K. (2006). 12: the elements of great managing. Gallup Press.
Wheatley, M.J. (2007). Finding our way: leadership for an uncertain time. Berrett-Koehler.
Health Leaders Daily News
Patient Safety Joseph, A. (2006). The Role of the Physical and Social Environment in Promoting Health, Safety and Effectiveness in the Healthcare Workplace. Center for Health Design, partially funded by the Robert Wood Johnson Foundation. Leonard, M. et al. (2004). Achieving sage and reliable healthcare: strategies and solutions. Health Administration Press. Malloch, K. and Porter-O'Grady, T. (2006). Introduction to evidence-based practice in nursing and health care. Jones and Bartlett Publishers. Institute for Healthcare Improvement Leapfrog Group: voluntary program initiating improvements in healthcare safety, quality and affordability. Patient Safety Network Selection and Retention Andersen, E. (2006). Growing great employees: turning ordinary people into extraordinary performers. Portfolio Hardcover. Branham, L. (2005). The 7 hidden reasons employees leave. American Management Association. Charan, R., Drotter, S. and Noel, J. (2000). The leadership pipeline: how to build the leadership powered company. Jossey-Bass. Fitzwater, T.L. (2000). Behavior-based interviewing. Crisp Learning. Fry, R. (2000). 101 great answers to the toughest interview questions. Thomson Delmar Learning. Fulmer, R.M. and Conger, J.A. (2003). Growing your company's leaders. American Management Association. Harvard Business School Press. (2003). Hiring and keeping the best people. Kaye, B. and Jordan-Evans, S. (2003). Love it, don't leave it. Berrett-Koehler Publishing.
Kaye, B. and Jordan-Evans, S. (2005). Love em or lose em: getting good people to stay. Berrett-Koehler Publishing. Zemke, R., Raines, C. and Filipczak, B. (1999). Generations at work: managing the clash of veterans, boomers, X-ers, and nexters in your workplace. AMACOM/American Management Association. Service Excellence Bakke, D. W. (2005). Joy at work: a revolutionary approach to fun on the job. PVG. Bell, C. and Zemke, R. (2003). Service magic. Dearborn Trade Publishers. Charan, R. (2007). Know-How: the 8 skills that separate people who perform from those who don't. Crown Business.
Fottler, M.D., Ford, R.C. and Heaton, C.P. (2002). Achieving service excellence: strategies for healthcare. Health Administration Press. Gittell, J.H. (2002). The Southwest Airlines way. McGraw-Hill. Gratton, L. (2007). Hot Spots: why some teams, workplaces, and organizations buzz with energy - and others don't. Berrett-Koehler. Lee, F. (2004). If Disney ran your hospital. Leebov, W., Scott, G. and Olson, L. (2000). Achieving impressive customer service. AHA Press/Jossey-Bass Publication. Spector, R. and McCarthy, P. (2005). The Nordstrom's way to customer service excellence. Wiley and Sons.
Studer, Q. (2004). Hardwiring excellence. Fire Starter Publishing. Johns Hopkins Medicine Service Excellence The Studer Group Teambuilding Blank, W. (2001). The 108 skills of natural born leaders. AMACOM. Harraington-Mackin, D. (1994). The team buidling toolkit. American Management Association. Katzenbach, J.R. and Smith, D.K. (1992). The wisdom of teams. Harvard Business School Press. Kouzes, J.M. and Posner, B.Z. (2002). The leadership challenge. Jossey-Bass. Kouzes, J.M. and Posner, B.Z. (1999). Encouraging the heart. Jossey-Bass. Lamberton, L. and Minor-Evans, L. (2002). Human relations strategies for success. Glencoe/McGraw Hill. Lencioni, P.M. (2002). The five dysfunctions of a team: a leadership fable. Jossey-Bass. Maxwell, J. (2001). The 17 indisputable laws of teamwork. Thomas Nelson.
Miller, B.C. (2003). Quick team building activities for busy managers. American Management Association.
|
|||||||||
 |
 |
|
|
Home | Our Approach | Our Team | Leading Thoughts | Outcomes | Our Clients Thunderbird Leadership Consulting, Inc., Phone: (602) 615-1192, Email: info@thunderbirdleadership.com Site Map - Site best viewed, at a minimum, with Firefox or IE 6 - Site design and development by Flash Point |