We all have issues in our lives, professional and personal, that seem to just persist on and on and never get resolved. How do we manage the “no-solution” situations? What do they look like? An employee who you like, who tries really hard, is not succeeding in their role. A staffing problem that just doesn’t...
In Jill Bachman’s February Blog Post (link here), she referenced Mary Abbajay’s definition of managing up. “Managing up is about consciously and deliberately developing and maintaining effective relationships with supervisors, bosses and other people above you in the chain of command.”[1] Jill further clarified that managing up is the “how” of doing your work so...
In this month’s blog post, “It’s Your Job!” we reviewed the book, Radical Candor[1], which emphasizes the importance of honest, timely and useful feedback in order to ensure quality results. Most of us would agree that doing this would be a great thing…and yet we often choose not to. One of the main reasons we...
In Kim Scott’s introduction to her book, Radical Candor[1], she describes a frantic time at work where she was confronted with back to back, high emotion, high stress demands and interruptions. She called her coach and complained, “Is my job to build a great company, or am I really just some sort of emotional babysitter?”...
We are living in a very difficult time where we are viewing the world from polar extremes. This becomes a challenge in the workplace where even a hint of one’s political affiliation may be enough to impact a work relationship, damaging trust, confidence and credibility. Many of us were raised with instructions never to discuss...
What is the number one frustration for people managers? In my coaching work, I hear repeatedly that it is getting people to do what we expect them to do. Whether it is how they prioritize, the process they use to get results or the actual tasks they do, I repeatedly hear folks sigh, “If I...
As we approach the end of the year, it is a wonderful time to reflect and take stock on what we’ve learned. Some learnings are easy, many come through unexpected challenges. We’ve asked our consultant team to share some of the lessons that have emerged for them this year, and hope they provide you with...
Thunderbird Leadership held its 11th Leadership Summit on Friday, November 10th. When the planning team convened, they discussed its proximity to Veterans Day and we were all taken by the notion of service. What does service mean? How do we serve? Who benefits? The day evolved into exploring notions of service, mercy and compassion…recognizing potential...
